Privacy Policy

Farmer Harvest is a unified aggregator marketplace designed to empower farmer collectives by providing them with a seamless platform to sell their produce directly to a wide range of buyers. We connect Farmer Producer Companies (FPCs), Cooperatives, and Producer Groups with consumers and institutions across India in a fair, transparent, and technology-enabled ecosystem.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, contact details, billing and shipping addresses, and payment info.
Account Information: Username, password, and transaction history.
Usage Data: IP addresses, device details, browsing behavior, and platform interactions.
Business Information: For sellers, we collect legal registration details, addresses, and tax info.

2. How We Use Your Information

We use collected data to:

Facilitate transactions between buyers and sellers.
Improve and personalize user experience.
Securely process payments.
Offer customer support and resolve disputes.
Comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We do not sell or rent your personal data. We may share it with:

Sellers: To enable order fulfillment and communication.
Service Providers: For payments, delivery, and technical operations.
Legal Authorities: As required by law or regulatory compliance.

4. Data Security

We use industry-standard safeguards to protect your data. While we do our best to ensure security, no system is 100% secure. We encourage users to take precautions such as using strong passwords and logging out of shared devices.

5. User Rights and Choices

Users have the right to:

Access, update, or delete their personal information.
Opt-out of marketing communications.
Request details on how their data is used or processed.

6. Data Storage & Compliance

All data is stored securely on India-based servers, in compliance with the Digital Personal Data Protection Act, 2023 and other relevant Indian regulations.

7. Cookies and Tracking Technologies

We use cookies to analyze usage, enhance experience, and improve services. Users can control cookie settings via their browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Users are encouraged to check this page regularly for updates.

9. Contact Us

For any questions or concerns regarding our Privacy Policy, feel free to contact:

Ashutosh Routray
Chief Technology Officer
Email: connect@farmerharvest.in
Phone: +91-96588-31285